Privacy Policy

1. Introduction

FactoryMade Ventures, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data. This policy applies to our website at factorymadeventures.org and any services we provide.

We comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws. By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Data

We collect personal information that you voluntarily provide when you interact with our website or services, including:

• Contact Information: Name, email address, phone number, and company name provided through our contact forms or lead generation forms
• Communication Data: Any information you provide when you contact us via email, phone, or our contact form
• Service Data: Information related to services you request or inquire about

2.2 Usage Data

We automatically collect certain information when you visit our website, including:

• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, pages visited, referring URL
• Location Data: General geographic location based on IP address

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about how we use cookies, please refer to our Cookie Policy.

3. How We Use Your Data

We use the information we collect for the following purposes:

• To Respond to Inquiries: Processing and responding to your questions, requests for information, and service inquiries
• To Provide Services: Delivering the services you request and managing our business relationship with you
• To Improve Our Website: Analyzing website usage to improve functionality, content, and user experience
• To Send Communications: Sending relevant information about our services, with your consent where required
• To Comply with Legal Obligations: Meeting legal, regulatory, or contractual requirements
• To Protect Our Rights: Protecting our legitimate business interests and legal rights

3.1 Legal Basis for Processing (GDPR)

Under GDPR, we process your data based on:

• Your consent (e.g., when you submit a contact form)
• Contract performance (e.g., when providing requested services)
• Legitimate interests (e.g., improving our services and website)
• Legal obligations (e.g., retaining records as required by law)

4. Who Has Access to Your Data

We take appropriate measures to protect your personal data. Access to your data is limited to:

4.1 Our Employees

Our employees and authorized personnel may access your personal data only when necessary to perform their job duties, such as responding to your inquiries or providing services. All employees are bound by confidentiality obligations.

4.2 Third-Party Service Providers

We share your data with trusted third-party service providers who assist us in operating our website and conducting our business:

• FormSubmit.co: Processes contact form submissions on our behalf
• Google Analytics: Provides website analytics (if implemented)
• Google Maps: Displays maps on our website
• Cookie Consent Management: Manages cookie preferences

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

4.3 Legal Requirements

We may disclose your data if required by law, court order, or governmental request, or to protect our rights, safety, or property.

5. Third-Party Services

Our website uses the following third-party services:

5.1 FormSubmit.co

We use FormSubmit.co to process contact form submissions. When you submit a form, your information is transmitted to FormSubmit.co servers. FormSubmit.co processes your data according to their privacy policy. We recommend reviewing their privacy policy at formsubmit.co.

5.2 Google Maps

We embed Google Maps to display our location. Google may collect data about your interaction with the map. For more information, see Google's Privacy Policy at policies.google.com/privacy.

5.3 Google Analytics

We may use Google Analytics to analyze website traffic. Google Analytics uses cookies to collect anonymous data about how visitors use our website. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5.4 Cookie Consent Management

We use a cookie consent management system to obtain and manage your cookie preferences. This system stores your preferences and ensures compliance with cookie regulations.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Contact Form Submissions: Retained for 3 years after your last interaction with us, or until you request deletion
• Service Records: Retained for 7 years after service completion to meet legal and accounting requirements
• Usage Data: Retained for 26 months for analytics purposes (Google Analytics default)
• Cookies: Session cookies expire when you close your browser; persistent cookies are retained according to our Cookie Policy

After the retention period expires, we securely delete or anonymize your data.

7. Your Rights

You have certain rights regarding your personal data:

7.1 Right to Access

You have the right to request a copy of the personal data we hold about you.

7.2 Right to Correction

You have the right to request correction of inaccurate or incomplete personal data.

7.3 Right to Deletion

You have the right to request deletion of your personal data, subject to certain exceptions (e.g., legal retention requirements).

7.4 Right to Restrict Processing

You have the right to request that we restrict processing of your personal data in certain circumstances.

7.5 Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format.

7.6 Right to Object

You have the right to object to processing of your personal data based on legitimate interests.

7.7 Right to Withdraw Consent

Where we rely on consent, you have the right to withdraw it at any time. This does not affect the lawfulness of processing before withdrawal.

7.8 Right to Opt-Out of Communications

You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.

7.9 CCPA-Specific Rights

California residents have additional rights under the CCPA:

• Right to know what personal information is collected, used, and shared
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising these rights

8. How to Request Data Deletion

To request deletion of your personal data, please contact us at:

• Email: inbox@factorymadeventures.org
• Phone: +1 (737) 321-9035
• Mail: FactoryMade Ventures, LLC, 149 S REEVES DR, Beverly Hills, CA 90212

Please include "Data Deletion Request" in your email subject line or letter. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

9. Contact Information for Privacy Concerns

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.

9.1 Supervisory Authorities

If you are not satisfied with our response, you have the right to lodge a complaint with a supervisory authority:

• GDPR: Your local data protection authority in the EU/EEA
• CCPA: The California Attorney General's Office

10. Effective Date and Updates

This Privacy Policy is effective as of the date shown above. We may update this policy periodically to reflect changes in our practices or legal requirements.

When we make material changes, we will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy regularly.

Continued use of our website after changes take effect constitutes acceptance of the updated policy.

11. Additional Provisions

11.1 Do Not Track

Our website may not respond to "Do Not Track" signals from your browser. We use cookies as described in our Cookie Policy regardless of such signals.

11.2 Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

11.3 International Data Transfers

Your data may be transferred to and processed in the United States or other countries. By using our website, you consent to such transfers. We implement appropriate safeguards to protect your data in accordance with applicable law.

11.4 Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

11.5 Non-Discrimination

We will not discriminate against you for exercising your privacy rights under applicable law.

11.6 Sale of Personal Information

We do not sell personal information as defined under CCPA or other applicable laws.